Unit 05 · Phase 1

Reading the Room

A stakeholder map takes shape

Stakeholder Email
Hina (陽菜) "Um, Ren? Can I ask something? At the kickoff — why was Sakurai-san so… formal with you? Like, extra formal. Even for her."
Ren (蓮) "That's just how she is. Hey, have you started on that stakeholder list yet?"
Stakeholder Register
Definition A document listing all identified stakeholders and their attributes — roles, interests, expectations, and potential impact on the project.
Components Stakeholder name & role · Contact information · Assessment of interest and influence · Classification category · Engagement strategy
Related Terms stakeholder, sponsor, project manager
Example Hina starts building the register after the kickoff. Director Kudo's email reveals hidden stakeholders — VP Yamamoto, Noda-san — who weren't on the original list. Each one needs to be captured with their level of interest and authority.
Power/Interest Grid
Definition A tool classifying stakeholders by their authority (power) and their concern (interest) in the project, producing four quadrants of engagement strategy.
Components High power / high interest → Manage closely · High power / low interest → Keep satisfied · Low power / high interest → Keep informed · Low power / low interest → Monitor
Related Terms stakeholder, stakeholder register, engagement level
Example Director Kudo sits squarely in "high power / high interest" — he controls budget and actively shapes scope. VP Yamamoto is "high power / low interest" (for now), but that could shift if the retail pilot gains traction.
Engagement Level
Definition The degree to which a stakeholder is involved in the project — ranging from unaware to resistant, neutral, supportive, or leading.
Components Current engagement level · Desired engagement level · Gap analysis · Engagement actions
Related Terms stakeholder register, power/interest grid, influence
Example Director Kudo's engagement level is "leading" — he's actively steering the project. Noda-san is "unaware" until she receives documentation access. The team needs to move her to at least "supportive."
Influence
Definition The ability of a stakeholder to affect project decisions, direction, or outcomes — whether through formal authority or informal relationships.
Components Formal authority (role-based) · Informal authority (relationship-based) · Direct vs. indirect influence · Influence trajectory over time
Related Terms stakeholder, sponsor, power/interest grid
Example Noda-san has low formal authority but high indirect influence — she controls Director Kudo's calendar and briefings. Overlooking her could mean losing access to the sponsor.
Requirements
Definition Conditions or capabilities needed by a stakeholder — what the project must deliver, achieve, or enable to be considered successful.
Components Business requirements · Stakeholder requirements · Functional requirements · Non-functional requirements
Related Terms stakeholder register, deliverable, scope
Example Director Kudo's email introduces new requirements: retail pilot compatibility and a live board demo. Each must be captured, assessed for feasibility, and traced back to the stakeholder who requested it.
Project Doki Doki Phase 1 · Unit 05 / 100
The Whiteboard War Drawing the Line